Returns & Exchanges Policy
Address for Returns:
Freeland’s Sports LLC
Attn: Returns & Exchanges
11018 Camp Ohio Rd
Utica, OH 43080
Freeland’s 60 Day Return Policy
We expect that you will be happy with your purchase and enjoy the use. If something is wrong, just pick up the phone or email us and let us know. We accept returns on unused, unmodified products in their original packaging with all included parts, instructions, manuals, and accessories that have been purchased directly from Freeland’s Sports LLC. Returns must be submitted within 60 days of purchase. Please see the non-returnable items below for the exceptions. Orders returned may be subject to a restocking fee if returned after 60 days or not returned in new resalable condition.
Used or Preowned Item 15 Day Return Policy
Any used or preowned items we sell are returnable up to 15 days. They must be returned in the same condition as they were sold.
The following items may not be returned due to safety and legal/regulatory reasons:
Ammunition (centerfire and rimfire)
Components including bullets and cases that have been opened
Custom made to order products
DVD’s and books
Scopes that have been mounted
Special ordered products
Triggers that have been opened
Air rifles and air pistols
For warranty claims, all firearms, air rifles or air pistols and brand name items must be returned to the manufacturer.
Returns must be made within 60 days of receipt of order and must be freight paid. All shipping charges both ways must be paid by the customer for any exchanged or returned merchandise shipped correctly.
Shipping and/or Production Errors
If your package arrived damaged and/or missing items, please call us at (740) 759 1121 as soon as possible to assess the situation or email us at our contact us page with your concern.
Call (740) 759 1121, or use or contact us form with your concern.